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Susan Ragan
Plains Office
(229) 824-8304
Serving seven Counties:
Crisp, Dooley, Macon, Schley, Sumter, Taylor, Wevster
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Karen Rahm - Charles Banks
Columbus Office
(706) 323-7243
Serving nine Counties:
Chattahoochee, Clay, Harris, Quitman, Marion, Muscogee,
Randolph, Stewart, Talbot
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"Ombudsman" is a Swedish word that means "citizen representative." An ombudsman works to increase the responsiveness of organizations to the people they serve.
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LONG TERM CARE OMBUDSMAN
A Long-Term Care Ombudsman seeks to improve the quality of life of the residents of long-term care facilities. These facilities include nursing homes, and personal care homes, often called assisted living facilities or residential care facilities.
Residents of long-term care facilities sometimes have little or no contact with the outside world. Many feel they lack control over their own lives. Ombudsmen are available to help these residents.
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WHAT DOES THE LONG-TERM CARE OMBUDSMAN DO?
Investigates and works to resolve problems or complaints affecting long-term care residents.
Identifies problem areas in long-term care and advocates for change.
Provides information about long-term care and related services.
Promotes resident, family and community involvement in long-term care.
Educates the community about the needs of long-term care residents.
Coordinates efforts with other agencies concerned with long-term care.
Visits long-term care facilities routinely to talk to residents and monitor conditions.
Educates facility staff about resident rights and other issues.
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WHAT TYPES OF
ISSUES DOES AN OMBUDSMAN
HANDLE?
Rights of long-term care residents.
Care provided in long term care facilities.
Transfers and dicharges from long-term care facilities (including assistance with appeals).
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CONCERNED ABOUT RESIDENTS OF NURSING HOMES OR PERSONAL CARE HOMES?
The Georgia Long-Term Care Ombudsman Program can help you.
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Company Profile | Directory | Event Calendar | Home | Help Resources
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directservicecorp@knology.net
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Content © 2004, Direct Service Corporation. All Rights Reserved
Webmaster: Kim Prescott
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